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Privacy Policy

At Depot Vapes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website [www.depotvapes.us] or make a purchase from our online vape store.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from accessing or using our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

A. Personal Information You Provide

  • Contact Details: Name, email address, phone number, shipping/billing address.

  • Payment Information: Credit/debit card details (processed securely via PCI-compliant gateways like Stripe or PayPal).

  • Account Data: Username, password (for registered users).

  • Order History: Purchase details, product preferences.

B. Automatically Collected Data

  • Device & Browser Info: IP address, browser type, operating system.

  • Cookies & Tracking: We use cookies, pixels, and analytics tools (Google Analytics) to enhance user experience and analyze site traffic.

  • Location Data: General geographic location for tax/compliance purposes.

2. How We Use Your Information

We use your data for the following purposes:
✔ Order Processing: Fulfill purchases, send confirmations, and provide customer support.
✔ Account Management: Personalize your shopping experience and manage your account.
✔ Marketing: Send promotional emails (only with your opt-in consent). You can unsubscribe anytime.
✔ Site Improvement: Analyze trends, optimize performance, and prevent fraud.
✔ Legal Compliance: Verify age (for vape product regulations) and adhere to state/federal laws.

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

  • Payment Processors: Secure third-party services (Stripe, PayPal) for transactions.

  • Shipping Providers: Carriers like USPS, UPS, or FedEx to deliver orders.

  • Legal Authorities: If required by law (e.g., age verification, fraud prevention).

  • Service Providers: Trusted partners for marketing, analytics, or IT support.

4. Data Security & Retention

  • Encryption: We use SSL/TLS encryption to protect sensitive data.

  • Secure Payments: All transactions comply with PCI-DSS standards.

  • Retention Period: We retain your data only as long as necessary (e.g., for order history or legal obligations).

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, Correct, or Delete your personal data.

  • Opt Out of marketing communications.

  • Restrict Processing or request data portability.

To exercise these rights, contact us at [sales@depotvapes.us].

6. Age Restrictions & Compliance

Depot Vapes only sells vaping products to customers aged 21+. By using this Site, you confirm you meet the legal age requirement in your jurisdiction.

7. Third-Party Links

Our Site may link to external websites (e.g., vape manufacturers). We are not responsible for their privacy practices, so review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with a revised “Last Updated” date.

9. Contact Us

For questions about this Privacy Policy, email us at:
📧 [sales@depotvapes.us]